Need help answering chats? Hire chat agents for just $1/hr
“I can't believe it's free!”
“wow, absolutely perfect!”
“I just want to hug you!”
Message your customers,
they'll love you for it
Monitor and chat with the visitors on your website,
respond to support tickets and create a help center to
empower customers to help themselves – all 100% Free
Easy set-up • Free Forever • Secure
Live Chat • Ticketing • Knowledge Base • Chat Pages • Team Chat • + More
Why tawk.to?
Because you need a free and easy way to communicate with your customers
Get close
Your customers have questions before they buy. Be where they are, when they need you, so they have the confidence they need to choose you over the competition. Every time.
Get organized
With customer data siloed across so many tools, it’s hard to get a top-down view of the customer journey. Not anymore. You now have one place for all your customer interactions.
Get In Front
Easily identify FAQs and capture help center searches to create articles and shortcuts, so agents can respond faster, and customers can get help without having to make contact.
How does it work?
Add a small JavaScript snippet to your site — it takes 30 seconds to get started
Monitor customer
activity in real time
See which pages your visitors are on in real time, what they are searching for within your Knowledge Base and how often they visit your website. View activity across their entire journey. See clearly which team member responded to a customer last and maintain a complete conversation history.
Meet customers
Where they are
Access is the currency of the web. You need to be where your customers are, and if you’re not, your competitors will be. With tools like Live Chat, Ticketing, a Knowledge Base and video and voice add-ons, you have what you need to be there for customers when and where they need you most.
Collaborate and
assign conversation
Tag and assign conversations to members of your team and ensure the right person is responding at the right time. Seeing the entire journey alongside customer data gives you the power to respond with context and ultimately create memorable and positive customer experiences.
Easily share
your knowledge
Streamline support with a free customizable Knowledge Base that both your team and your customers are going to love. Easily share your team’s know-how internally alongside chats, then select what to publish publicly.
Have intelligent
Conversations
Being able to respond to a conversation within the context of a customer journey, armed with shortcuts and Knowledge Base articles, makes it easy to deliver epic customer experiences.
Don't take our word for it though …
See how 5+ MILLION people use tawk.to to get closer to their customers
Ranked #1 with a 98% customer satisfaction score, millions of people use tawk.to to interact with billions of customers.
Forbes
All the Features, without the price tag
A truly customizable live chat and customer communication platform packed with premium features
Have questions?
Let's do our best to answer your most frequently asked questions
There are no limits to the number of agents you can add to a property. tawk.to is an agent-centric chat application, which means every agent has their own account and you can share properties.
We generate revenue by providing Hired Agent services for customers that don’t want to answer the chat themselves.
To use the software and answer yourself is completely free, with no limits at all on the number of Agents, chat volumes or sites you can add widgets to.
tawk.to is truly 100% free and then just $1/hr if you need professionally trained, native speaking chat agents to help you answer your chats.
Win/Win right?
No. You can answer as many concurrent chats as you wish. There are no limits.
We take your privacy and data security very seriously. All communication between you and your visitors is over SHA-256 Secure Socket Layer, and all data is housed on encrypted servers.
No. The Desktop and Mobile apps are all 100% free. We have no intention to charge you for using the software. It completely goes against our business model.
A small number of our users pay a very small fee to remove the “Powered by tawk.to” branding, though you are NOT obliged to do so. We do not limit features.
Offering a premium product completely free is what has made tawk.to the #1 most widely used chat application in the world.
No! We do not have any annoying Ads within tawk.to! Yuck!
Under no circumstance would we ever sell your data, or promote 3rd party products to you. You are not the product.
There are no limits to the number of agents you can add to a property. tawk.to is an agent-centric chat application, which means every agent has their own account and you can share properties.
We generate revenue by providing Hired Agent services for customers that don’t want to answer the chat themselves.
To use the software and answer yourself is completely free, with no limits at all on the number of Agents, chat volumes or sites you can add widgets to.
tawk.to is truly 100% free and then just $1/hr if you need professionally trained, native speaking chat agents to help you answer your chats.
Win/Win right?
No. You can answer as many concurrent chats as you wish. There are no limits.
We take your privacy and data security very seriously. All communication between you and your visitors is over SHA-256 Secure Socket Layer, and all data is housed on encrypted servers.
No. The Desktop and Mobile apps are all 100% free. We have no intention to charge you for using the software. It completely goes against our business model.
A small number of our users pay a very small fee to remove the “Powered by tawk.to” branding, though you are NOT obliged to do so. We do not limit features.
Offering a premium product completely free is what has made tawk.to the #1 most widely used chat application in the world.
No! We do not have any annoying Ads within tawk.to! Yuck!
Under no circumstance would we ever sell your data, or promote 3rd party products to you. You are not the product.
“You shouldn't have to pay to chat with the visitors on your website. They're your visitors!”
Forever Free. It's that simple.
Forever Free. It's that simple.
